Terms & Conditions
Introduction
Welcome to Spario Wellness. By accessing our website, products, and services, you agree to comply with the following Terms & Conditions. These terms govern all transactions, inquiries, and interactions with our business.
Nature of Business
Spario Wellness operates as a merchant exporter and sourcing partner for herbal and nutritional products. We collaborate with certified manufacturers and suppliers to provide high-quality, natural products tailored to customer requirements.
Product Information
All products offered are derived from natural ingredients and are processed to ensure quality, purity, and consistency. However:
- Products may vary slightly due to natural sourcing.
- Specifications are provided based on supplier data and testing.
- No medical or health claims are made regarding any product.
1.Definitions
In these Terms:
- “Company” means Spario Wellness
- “Buyer” means any individual, firm, or entity purchasing Goods
- “Goods” means all herbal products, powders, extracts, or materials supplied
- “Order” means the Buyer’s purchase request
- “Contract” means the agreement formed upon Order acceptance
- “Specifications” means agreed product standards (including export or regulatory standards)
- “Incoterms” means the latest version of Incoterms® (ICC Rules) applicable
2.Basis of Contract
- These Terms exclusively govern all sales and override any Buyer terms.
- Each Order constitutes an offer; acceptance occurs only upon written confirmation by the Company.
- No variation or cancellation is valid unless approved in writing by the Company.
3.Product Nature & Disclaimer
- Goods are natural, agricultural, and herbal products, often organic in nature.
- The Buyer acknowledges:
- Variations in color, aroma, taste, texture, and composition may occur
- Products may contain naturally occurring residues or microbial presence within permissible limits
- Product descriptions, samples, or marketing materials are illustrative only and not binding.
4.Specifications & Compliance
- Goods shall conform only to:
- Agreed Specifications, or
- Applicable industry/export standards
- The Company reserves the right to update Specifications due to:
- Regulatory changes
- Source or seasonal variations
5.Buyer Obligations
The Buyer shall:
- Ensure Goods are suitable for intended use, processing, or resale
- Conduct independent testing, validation, and compliance checks
- Obtain all necessary:
- Import/export licenses
- Certifications
- Regulatory approvals
The Company shall not be liable for non-compliance in the Buyer’s country.
6.Pricing
- Prices are as stated in the Order Confirmation.
- Prices are exclusive of:
- Freight, insurance, duties, taxes, and customs charges
- The Company reserves the right to revise prices before delivery due to:
- Currency fluctuations
- Raw material cost changes
- Government regulations
7.Payment Terms
- Payment terms: 100% advance / agreed credit terms (if approved)
- All payments must be made in cleared funds
- Late payments shall attract:
- Interest @ 12%–18% per annum (or maximum permitted by law)
- The Company reserves the right to:
- Suspend deliveries
- Cancel Orders for non-payment
8.Delivery & Incoterms
- Delivery shall be made as per agreed Incoterms (e.g., EXW, FOB, CIF, etc.)
- Risk transfers to the Buyer strictly as per the applicable Incoterm.
- Delivery timelines are approximate only and not guaranteed.
- The Company shall not be liable for delays caused by:
- Logistics issues
- Customs clearance
- Force majeure event
9.Inspection & Acceptance
- The Buyer must inspect Goods:
- Immediately upon receipt
- Any claims must be notified within:
- 7 days (visible defects)
- 14 days (quality issues)
- Failure to notify within this period shall be deemed acceptance of Goods.
- Provide proof and allow inspection.
10.Quality Claims & Remedies
If Goods do not meet agreed Specifications:
- The Company may, at its sole discretion:
- Replace the Goods, or
- Refund the purchase price (at our discretion)
The Company shall not be liable if:
- Goods are processed, altered, or resold
- Improper storage or handling occurs
- Buyer fails to follow instructions
11.Storage & Handling
- Goods must be stored:
- In airtight, moisture-free containers
- Away from sunlight and contamination
- The Company bears no responsibility for deterioration after delivery.
12.Title & Risk
- Risk passes as per agreed Incoterms
- Ownership (title) passes only after:
- Full payment is received
- Until then, the Company retains the right to:
- Reclaim Goods
- Restrict resale
13.Intellectual Property
- All trademarks, branding, formulations, and materials remain the exclusive property of Spario Wellness
- Unauthorized use is strictly prohibited
14.Limitation of Liability
To the maximum extent permitted by law:
- The Company shall not be liable for:
- Indirect or consequential losses
- Loss of profits, business, or reputation
- Processing or manufacturing losses
- Total liability shall be limited to:
- 100%–125% of the invoice value of the Goods
- The Company shall not be liable for:
15.Indemnity
The Buyer agrees to indemnify and hold harmless Spario Wellness against:
- Claims arising from misuse, processing, or resale of Goods
- Regulatory violations in the Buyer’s market
16.Force Majeure
The Company shall not be liable for failure or delay due to events beyond reasonable control, including:
- Natural disasters
- War, pandemics, or government restrictions
- Supply chain disruptions
17.Termination
The Company may terminate or suspend the Contract if:
- The Buyer fails to make payment
- The Buyer becomes insolvent
- There is a breach of these Terms